Email: Customerfirst@Robeez.com
Hours: Monday thru Friday, 9:00 am to 4:00 pm (Eastern)
Holiday Closures: New Year Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving and Christmas
We would like to inform you that our warehouse will be closed for the holiday break, starting from December 25th and resuming normal operations on January 2nd. This pause allows our dedicated team to enjoy a well-deserved rest with their families and friends.
Customer Satisfaction: If you have any questions about the styles and designs available at Robeez.com, please call our Customer Service team. We will be more than happy to assist you. The Robeez brand is your ultimate assurance of quality craftsmanship. If, for any reason, you have an issue with one of our products, please contact us at customerfirst@robeez.com and let us know. Please provide order information, a brief description of the problem, and any photos you may want to include. You will receive a response within 48 hours*.
*Sometimes due to the high volume of the requests, we may get back to you beyond 48 hours window. However we will be striving to get back to you within 5 business days.